Cancellation Policy

Last updated: 5/22/2026

At fresiqretail.online, operated by FRESIQ RETAIL PRIVATE LIMITED, we understand that plans can change. This Cancellation Policy outlines the conditions under which orders may be cancelled by the customer or by us.

Order Cancellation by the Customer

• Customers may cancel their order before it is shipped by contacting our customer support team.
• Once the order has been shipped, it can no longer be cancelled.

Order Cancellation by FRESIQ RETAIL PRIVATE LIMITED

We reserve the right to cancel an order under the following circumstances:

• The product is out of stock.
• Payment is not received or fails verification.
• Any discrepancies or fraudulent activity are detected in the order.

In such cases, customers will be notified promptly, and a full refund will be issued within 3-5 working days.

Need Assistance?

For any questions or assistance regarding order cancellations, please contact our support team: